Privacy Policy

Privacy Policy
At Southwind AI, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

Data Controller
Southwind AI, Inc. Newark, DE, 19713 US Email: privacy@southwind.ai

Types of Data Collected
Among the Personal Data collected by this Application, either independently or through third parties, are: Tracking Tools; usage data; number of Users; session statistics; email addresses. Complete details on each type of Personal Data collected are provided in the relevant sections of this privacy policy or through specific notices displayed before the data collection process.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application. Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to provide the Data, it may be impossible for this Application to provide its services. In cases where this Application specifically states that certain Data is optional, Users are free to refrain from providing such Data without affecting the availability or functionality of the Service.

Users who have questions about which Data is mandatory are encouraged to contact the Data Controller. The use of Cookies—or other tracking tools—by this Application or by the owners of third-party services used by this Application is intended to provide the Service requested by the User, as well as for the additional purposes described in this document and in the Cookie Policy.

The User assumes responsibility for any Personal Data of third parties obtained, published, or shared through this Application.

Methods and Location of Data Processing
Methods of Processing
The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. Data processing is carried out using computers and/or telecommunication tools, following organizational procedures and methods strictly related to the purposes indicated.

In addition to the Data Controller, in some cases, other parties involved in the operation of this Application (such as administrative, commercial, marketing, legal, or system administration personnel) or external entities (e.g., third-party technical service providers, mail carriers, hosting providers, IT companies, communication agencies) may have access to the Data. These parties may also be appointed as Data Processors by the Data Controller if necessary. An updated list of Data Processors can be requested from the Data Controller at any time.

Location
Data is processed at the operational offices of the Data Controller and any other locations where the parties involved in the processing are located. For further information, please contact the Data Controller.

User Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information about the location of data processing, the User may refer to the section detailing the processing of Personal Data.

Retention Period
Unless otherwise specified in this document, Personal Data is processed and retained for as long as required to fulfill the purpose for which it was collected. Personal Data may also be retained for a longer period if required by legal obligations or based on the User’s consent.

Purpose of Processing the Collected Data
User Data is collected to allow the Data Controller to provide the Service, fulfill legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activity, as well as for the following purposes: Analytics, Tag Management, and Contacting the User.

For detailed information on the purposes of processing and the Personal Data used for each purpose, the User can refer to the section “Details on the Processing of Personal Data.”

Details on the Processing of Personal Data
Personal Data is collected for the following purposes and using the following services: Contacting the User, Tag Management, Analytics.

Cookie Policy
This Application uses Tracking Tools. For more information, Users can refer to the Cookie Policy.

Additional Information for Users
Legal Basis for Processing
The Data Controller processes Personal Data relating to the User if one of the following conditions applies: the User has given consent for one or more specific purposes; the processing is necessary for the performance of a contract with the User and/or for pre-contractual obligations; the processing is necessary to comply with a legal obligation to which the Data Controller is subject; the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller; the processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by third parties.

Users may always request the Data Controller to clarify the specific legal basis that applies to each processing activity and, in particular, to specify whether the processing is based on legal requirements, provided for by a contract, or necessary to enter into a contract.

Additional Information on Retention Period
Unless otherwise specified in this document, Personal Data is processed and retained for as long as necessary to fulfill the purpose for which it was collected. Data may also be retained for a longer period to comply with legal obligations or based on the User's consent.

In particular: Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the contract has been fully executed. Data collected for purposes connected to the legitimate interest of the Data Controller will be retained as long as necessary to satisfy that interest. Users may obtain further details regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When processing is based on the User's consent, the Data Controller may retain Personal Data longer until such consent is revoked. Additionally, the Data Controller may be required to retain Personal Data for a longer period to comply with legal obligations or by order of an authority.

Once the retention period expires, Personal Data will be deleted. Therefore, after this period, the rights of access, deletion, rectification, and data portability can no longer be exercised.

User Rights Under the General Data Protection Regulation (GDPR)
Users have certain rights concerning their Data processed by the Data Controller. Specifically, within the limits set by law, Users have the right to: withdraw consent at any time; object to data processing; access their Data; verify and request rectification; restrict the processing of their Data; have their Personal Data deleted or removed; receive their Data and have it transferred to another controller; lodge a complaint.

Users also have the right to obtain information about the legal basis for the transfer of Data to a country outside the European Union or to an international organization governed by public international law (e.g., the United Nations) and the security measures taken by the Data Controller to safeguard their Data.

Details on the Right to Object
When Personal Data is processed in the public interest, in the exercise of official authority vested in the Data Controller, or to pursue the legitimate interests of the Data Controller, Users have the right to object to such processing for reasons related to their particular situation.

Users are reminded that if their Data is processed for direct marketing purposes, they can object to this processing at any time, free of charge, and without providing any justification. If Users object to the processing for direct marketing purposes, their Personal Data will no longer be processed for these purposes. To determine whether the Data Controller processes Data for direct marketing purposes, Users can refer to the relevant sections of this document.

How to Exercise Rights
Users can send any requests to exercise their rights to the Data Controller using the contact information provided in this document. Requests are free of charge, and the Data Controller will respond as quickly as possible, in any case within one month, providing all legally required information.

Any corrections, deletions, or restrictions to processing will be communicated by the Data Controller to any recipients, if applicable, to whom the Personal Data has been disclosed, unless this proves impossible or requires disproportionate effort. The Data Controller will inform the User of such recipients upon request.

Additional Information on Data Processing
Legal Defense
The User's Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages of such proceedings to defend against misuse of this Application or the related Services by the User. The User acknowledges that the Data Controller may be required to disclose Personal Data by public authorities upon request.

Specific Notices
Upon the User's request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual notices regarding specific Services or the collection and processing of Personal Data.

System Logs and Maintenance
For operational and maintenance purposes, this Application and any third-party services it uses may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.

Information Not Contained in This Policy
Additional information regarding the processing of Personal Data can be requested from the Data Controller at any time using the contact information provided.

Changes to This Privacy Policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if feasible, within this Application, as well as—where technically and legally feasible—by sending a notification to Users via any contact information available to the Data Controller.

Users are encouraged to check this page frequently, referring to the date of the last modification listed at the bottom. If the changes affect processing activities whose legal basis is the User’s consent, the Data Controller will seek the User's consent again, if required.

Definitions and Legal References
Personal Data (or Data)
Personal Data means any information that, directly or indirectly, and in combination with other information, including a personal identification number, allows for the identification or identifiability of a natural person.

Usage Data
Usage Data refers to information collected automatically through this Application (or third-party services integrated into this Application), including: the IP addresses or domain names of the computers used by the User connecting to this Application; the URI (Uniform Resource Identifier) addresses; the time of the request; the method used to submit the request to the server; the size of the file received in response; the numerical code indicating the status of the server’s response (successful, error, etc.); the country of origin; the features of the browser and operating system used by the visitor; the various time details per visit (e.g., time spent on each page); the details about the path followed within the Application, with special reference to the sequence of pages visited; other parameters about the User's device and/or IT environment.

User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers.

This Application
The means by which the Personal Data of the User is collected and processed, whether hardware or software.

Service
The service provided by this Application as described in the relevant terms (if available) on this website/application.

European Union (or EU)
Unless otherwise specified, any reference made to the European Union within this document includes all current member states of the European Union and the European Economic Area (EEA).

Cookies
Cookies are Tracking Tools that consist of small sets of data stored in the User's browser.

Legal References
Unless otherwise stated, this privacy policy applies exclusively to this Application.